Allego's leading AI powered sales enablement platform combines sales training, coaching, content management, and digital selling. Backed by General Catalyst.
About the role
As an Implementation Customer Success Coordinator - Implementation, you will play an essential role on our Implementation Services team, helping ensure the seamless onboarding, technical configuration, and early platform success for new Allego customers.
What they're looking for
- 1–2 years of professional experience in customer service, client relations, software implementation support, or technical application support preferred
- SaaS & Tech Aptitude: Strong technical aptitude with the ability to quickly master software functionality, navigate web applications, and configure platform settings to meet business needs
- Customer Focus: Highly responsive and customer-centric approach, demonstrating urgency, empathy, and ownership in helping clients succeed
- Detail & Quality Mindset: Exceptional organizational skills, high attention to detail, and a commitment to quality execution across concurrent tasks and projects
- Communication Skills: Excellent written and verbal communication skills, with the confidence to host live training sessions, walk customers through technical steps, and present ideas clearly
- Teamwork: Strong interpersonal skills and a collaborative mindset, with a proven ability to partner effectively with project managers and technical peers
More about this role
Allego is a rapidly growing SaaS technology company in the Boston area and creator of the market-leading Revenue Enablement Platform. Our technology helps Go-To-Market teams build the skills and access the knowledge they need to succeed in every selling situation.
Allego is the only revenue enablement platform to be named a Leader in both the Forrester Wave™ and the inaugural Gartner® Magic Quadrant™ for Revenue Enablement Platforms.
Not only are we growing quickly, but we’ve also been recognized as a top place to work by The Boston Business Journal, The Boston Globe, and Inc. Magazine. In addition, Selling Power named Allego one of the 50 Best Companies to Sell For in both 2025 and 2026.
As an Implementation Customer Success Coordinator - Implementation, you will play an essential role on our Implementation Services team, helping ensure the seamless onboarding, technical configuration, and early platform success for new Allego customers.
Working directly in partnership with Implementation Customer Success Managers (ICSMs) and Senior ICSMs, you will serve as a key execution partner on client implementations. You are tech-savvy, detail-oriented, and customer-focused, with a passion...
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