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Account Manager

Alleviate Health · San Francisco · On-site

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About Alleviate Health

The AI Recruiter for Clinical Research. Backed by a16z.

About the role

At Alleviate Health , we’re building AI agents that drastically accelerate clinical trials by autonomously communicating with patients to recruit them into trials and support them over years, pruning billions in excess spend. We’re solving the problem that keeps executives at the largest $100B+ pharma companies up at night.

What they're looking for

  • 2+ years in Healthcare B2B account management, customer success with commercial ownership, post-sale roles, or relevant experience
  • A track record against retention and expansion targets. You can talk specifics about books you've owned, dollars retained, and expansion you drove
  • Strong written and verbal communication skills
  • Operational rigor. You keep your CRM clean, your forecasts honest, and your follow-through tight without being told
  • Healthcare or clinical research industry experience
  • High agency. You'll define the playbook, not inherit one
More about this role

At Alleviate Health , we’re building AI agents that drastically accelerate clinical trials by autonomously communicating with patients to recruit them into trials and support them over years, pruning billions in excess spend. We’re solving the problem that keeps executives at the largest $100B+ pharma companies up at night.

We’ve raised $4.3M, backed by Andreessen Horowitz and other investors like Jack Altman, Co-Founder of Lattice; Sajith Wickramasekara, Co-Founder of Benchling; Ali Rowghani, former CFO and COO of Twitter; Trey Holterman, CEO and Co-Founder of Tennr; and many others who’ve built category-defining healthcare and pharma tech companies.

Conducting a clinical trial is the most complex and broken — but also the most high-stakes and capital-intensive — problem of our era.

To bring a life-saving medicine from the lab bench to patients, pharma companies spend tens of billions a year on trials in which hundreds of research sites qualify and screen hundreds of thousands of patients and stay in contact with those patients over years.

This enormous, labor-intensive struggle of screening, recruitment, and retention of patients across hundreds of small research sites in every...

Read the full posting on Alleviate Health's site ↗

Operations Staff

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