Backed by a16z.
About the role
This role is for North American and potentially expanded to world wide. Focus on customer applications work, such as design conversions, simulations, system architecture proposals, RTL designs, Benchmarking, POC creations
What they're looking for
- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field
- 5+ years of experience in a field support, applications engineering, or customer-facing technical role within the semiconductor industry
- Strong understanding of FPGA architecture, design flows, and development tools (e.g., Quartus Prime)
- Strong design, RTL, and software background and experiences
- Proficiency in debugging complex hardware and software systems
- Excellent problem-solving, analytical, and troubleshooting skills
More about this role
As a Field Support Technologist at Altera, you will provide critical on-site technical support to our customers, ensuring optimal performance and resolution of complex issues related to our semiconductor products and solutions.
This role is for North American and potentially expanded to world wide.
Focus on customer applications work, such as design conversions, simulations, system architecture proposals, RTL designs, Benchmarking, POC creations
Deep dive into various silicon interfaces, such as DSP, Memory controllers, PCIe/DMA, Serdes, and Networking
Focus on various vertical segments, such as AI, Data center, Communications, Video, and others. The candidate needs to be familiar with 1 or 2 vertical segment
Drive for design win by assisting sales on critical opportunities.
Diagnose, troubleshoot, and resolve hardware and software issues on Altera products at customer sites.
Provide technical guidance and training to customers on product usage, maintenance, and best practices.
Collaborate with internal engineering, sales, and support teams to escalate and resolve complex technical problems.
The compensation below is reflective of a sales role that includes a salary + incentive....
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