In collaboration with leading academic medical centers, Amae Health delivers precision medicine and integrated care for complex mental health conditions across every stage of recovery, combining advanced science, clinical excellence, and compassionate design. Backed by 8VC.
About the role
Amae Health is seeking a dedicated and empathetic Enrollment Specialist to join our team in delivering exceptional care to adults with complex needs. This is a full-time, fully remote role, working Monday–Friday, 10:00am - 6:00 PM PST. We are currently only considering candidates located in the PST, MST, or CST time zones.
What they're looking for
- Answer inbound calls from potential patients, families, caregivers, hospitals, and social workers
- Review potential members’ Verification of Benefits (VOB) and understand coverage details, including copays, deductibles, and out-of-pocket costs
- Conduct outbound calls to follow up on patient referrals and coordinate with hospitals, social workers, patients, and families
- Engage with social workers to understand patient needs and encourage referrals to Amae Health
- Use clear, articulate communication to convey information about Amae Health’s services
- Schedule and follow up on calls to ensure ongoing communication and referral progress
More about this role
Severe mental illness affects over 15 million adults in the United States. Schizophrenia. Schizoaffective disorder. Bipolar I. Treatment-resistant depression. These are the conditions the rest of healthcare has systematically failed to build for.
What makes this problem different from most of healthcare is that the tools to solve it do not exist. The clinical protocols, the measurement science, the precision medicine, the technology to deliver coordinated longitudinal outpatient care for this population. None of it has been built. This is a frontier problem, and it requires frontier science and care delivery to solve.
We are developing all of it. The care, the science, the technology.
Severe mental illness affects over 15 million adults in the United States. Schizophrenia. Schizoaffective disorder. Bipolar I. Treatment-resistant depression. These are the conditions the rest of healthcare has systematically failed to build for.
What makes this problem different from most of healthcare is that the tools to solve it do not exist. The clinical protocols, the measurement science, the precision medicine, the technology to deliver coordinated longitudinal outpatient care for this...
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