Build, train, and deploy clinical AI agents for healthcare. Concurrence supports patient engagement, clinical workflows, and care between visits. Backed by General Catalyst and Madrona.
About the role
As an AI Deployment Strategist at Concurrence, you'll work directly with healthcare organization customers to design and scale AI agent solutions that solve their highest-impact problems. You'll own the customer relationship from contract signature through expansion, responsible for ensuring customers successfully deploy, realize value, and scale their AI agent programs.
What they're looking for
- Experience with customer-facing strategy, deployment, or implementation roles, ideally in healthcare technology, enterprise SaaS, or consulting
- Direct experience in healthcare delivery environments (clinical operations, hospital administration, health system strategy)
- Demonstrated ability to build trusted relationships with senior stakeholders in complex organizations
- Strong business acumen with experience building ROI models, analyzing unit economics, and quantifying operational impact
- Strategic thinking skills, ability to see the big picture while managing detailed execution
- Deep empathy and emotional intelligence to understand unstated customer needs and navigate organizational dynamics
More about this role
At Concurrence, we're building the clinical AI infrastructure that health systems, life sciences companies, payors, and government agencies run their patient-facing care on. Our agents work across the whole patient journey: pre-visit intake, care navigation, post-visit care plans, and ongoing monitoring. Our mission is to make excellent care accessible to every patient, not rationed by the limits of clinician time.
This hasn’t been solved because the underlying record was never built for it. EHRs were designed for billing, not for systems that learn. So instead of layering another point solution on top, we’re rebuilding the medical record as a timeline of clinical events and running agents on top of it that improve with every patient interaction. Unlike single-purpose chatbots or scribes, Concurrence is the platform our customers use to build their own agents. That means our work has to hold up across specialties, workflows, and regulatory environments and not just one narrow use case.
Our agents have supported more than 10 million patient encounters and are on track to grow tenfold this year. Our work is validated through partnerships with leading academic medical institutions....
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