Amperos combines AI automation with experienced RCM specialists to move insurance claims forward and get them paid. Backed by Bessemer.
About the role
We’re looking for a Customer Success Manager, to lead the deployment of our AI coworkers within our new and existing customers. The ideal candidate thrives at the intersection of working with customers, communicating with senior executives, implementing complex agentic solutions, and coordinating with internal stakeholders (e.g. engineering, product, and more).
What they're looking for
- 2+ years of experience in customer success and deployments, investment banking, management consulting, or a similarly rigorous, client-facing environment
- Analytically sharp – you can work with data, interpret trends, and translate numbers into a compelling narrative for an executive audience
- Exceptional communicator – written and verbal, with the presence and judgment to work directly with C-suite stakeholders
- Comfortable with ambiguity – you can structure your own work without waiting to be told what to do next
- Client driven – you understand what it means for a client to succeed, and you take it personally when they don't
- Skilled at building trust – you manage competing priorities and drive outcomes across Product, Engineering, and GTM teams
More about this role
Amperos is healthcare's first AI-native denial management and revenue recovery platform. Our agentic AI works claims end-to-end, from portal follow-ups and payor calls to appeals and medical records, so providers can resolve more denials, recover more revenue, and focus on what matters most: serving patients.
We just closed a $16M Series A led by Bessemer Venture Partners, with continued participation from Uncork Capital and Neo. We're still small, still early, and going after a $260B+ problem that's only getting worse. If you want to work on hard problems that matter, alongside people who care deeply about the mission (and each other), we'd love to meet you.
We’re looking for a Customer Success Manager, to lead the deployment of our AI coworkers within our new and existing customers. The ideal candidate thrives at the intersection of working with customers, communicating with senior executives, implementing complex agentic solutions, and coordinating with internal stakeholders (e.g. engineering, product, and more). You will own and drive customer outcomes across pilots, onboarding, and existing relationships, helping clinics achieve ROI and performance requirements with our AI...
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