How GPs manage their funds, investors invest in startups, and capital moves between them. Backed by GV.
About the role
USVC is seeking an Investor Services Specialist to own the self-directed investor experience. This supports every retail investor who puts capital in through usvc.com , from their first KYC check through their tenth reinvestment. This is a rare opportunity to own the frontline of how the public invests in venture capital. You're the primary point of contact for USVC's investors and will build a support function from the ground floor into autonomous systems that scale with USVC's growth.
What they're looking for
- Clear, precise written communication: you're the voice of USVC to investors and the voice of investors internally
- High attention to detail and low tolerance for poor investor experiences
- 1-3 years running investor or customer support operations at a retail investment platform, transfer agent, fund servicer, or consumer fintech, in a regulated environment
- Track record turning repeat support volume into systems (FAQs, macros, automations)
- Actively applying AI to build leverage
More about this role
We’re on a mission to allow everyone to own a stake in the future being built by private technology companies.
For decades, only a select few well-connected participants could access America's most promising private companies. That changes with USVC: a new SEC-registered fund by AngelList Asset Management that broadens access to venture capital, allowing retail investors to gain exposure to promising companies before they become well-known. USVC leverages AngelList’s network of 4,500+ active managers running 25,000+ funds and backing 13,000+ active startups to access exposure to tomorrow’s defining companies
USVC is seeking an Investor Services Specialist to own the self-directed investor experience. This supports every retail investor who puts capital in through usvc.com , from their first KYC check through their tenth reinvestment.
This is a rare opportunity to own the frontline of how the public invests in venture capital. You're the primary point of contact for USVC's investors and will build a support function from the ground floor into autonomous systems that scale with USVC's growth.
- Own email support for all self-directed investors across mediums (email, phone)
- Run...
Browse similar: Startup jobs