Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems. Backed by Accel, Bessemer and General Catalyst.
About the role
As a Customer Trust Specialist at Anthropic, you'll work on the customer-facing security engagements that build the trust and transparency for large enterprises to leverage Claude with their critical workloads. You'll partner closely with Go-to-Market, Legal, Deal Desk, Product, and Security to make Anthropic's security posture straightforward for customers and their auditors to understand.
What they're looking for
- Solid security expertise in at least one domain, from engineering to governance, risk, and compliance, with working fluency across the others
- Hands-on experience with customer-facing security work, including audits, security questionnaires, contract security terms, or executive briefings with regulated enterprises
- Ability to hold a security position under pressure, weigh business needs against security requirements, and recognize when the right answer is to move
- Comfortable talking security with a customer CISO and then checking a claim's accuracy with an infrastructure engineer, and committed to telling customers only what you've verified internally
- Experience writing positions, playbooks, or standard answers that teammates actually used
- Clear written communication, because your positions, runbooks, and summaries are what others work from
More about this role
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
As a Customer Trust Specialist at Anthropic, you'll work on the customer-facing security engagements that build the trust and transparency for large enterprises to leverage Claude with their critical workloads. You'll partner closely with Go-to-Market, Legal, Deal Desk, Product, and Security to make Anthropic's security posture straightforward for customers and their auditors to understand.
When a negotiation, audit, or executive briefing gets beyond what the standard process handles, you'll pick it up and see it through. As you resolve things, you'll turn what you learn into reusable positions, playbooks, and a knowledge-bank content. Building with Claude is a normal part of this job. You'll use it to automate evidence gathering, support internal research and knowledge building, and build tooling for yourself and the team.
This is an individual contributor role...
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