The AI-Native Turnkey Alternative Investment Platform (TAIP). Backed by Y Combinator.
About the role
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!
What they're looking for
- High school diploma or state‑accepted equivalency certificate
- At least two years of customer service and/or related business experience
- Available to work scheduled shifts within the Contact Center’s operating hours of Monday through Friday, 8:00 AM to 6:00 PM EST based on business needs
- Proficiency in Microsoft Outlook and general computer software navigation
- Strong verbal and written communication skills
- Strong critical-thinking skills with sound judgment to resolve issues efficiently
More about this role
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!
Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.
Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.
We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats...
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