Aqueduct is a node-based procedural material engine. White-box, transparent, and editable, in your browser and in Unreal Engine. Backed by Y Combinator.
About the role
The Senior Service Delivery Consultant is a hands-on, customer-facing technical engineering role within our Professional Services team. In this role, you’ll own the design, deployment, assessment, and troubleshooting of complex customer environments, independently leading multiple simultaneous projects while acting as a mentor and first-line escalation point for other engineers.
What they're looking for
- 4+ years of experience deploying solutions in your practice area within IT consulting or professional services
- Demonstrated ability to lead deployments with minimal oversight, work with cross-functional teams, solve advanced problems, and handle project escalations
- Practical experience designing and deploying solutions that align with industry best practices and validated reference architectures
- Proven track record mentoring other engineers or acting as a peer guide on technical delivery
- Excellent troubleshooting skills, attention to detail, and a commitment to delivering high-quality outcomes
- Strong communication skills and the ability to build trust with both technical and non-technical stakeholders as well as your peers
More about this role
The Senior Service Delivery Consultant is a hands-on, customer-facing technical engineering role within our Professional Services team. In this role, you’ll own the design, deployment, assessment, and troubleshooting of complex customer environments, independently leading multiple simultaneous projects while acting as a mentor and first-line escalation point for other engineers.
As a Senior Consultant, you are responsible for building customer trust and demonstrating outcome-oriented thinking to drive consistent and creative solution delivery that connects our portfolio to real-world customer challenges.
- Lead Technical Delivery: Design, deploy, assess, and support complex, multi-product solutions independently.
- Act as Escalation Point: Serve as the first escalation for technical issues that arise during project delivery.
- Mentor & Coach: Guide junior consultants and delivery engineers, sharing best practices, troubleshooting approaches, and knowledge transfer.
- Ensure Quality: Deliver projects to Aqueduct’s standards for design, implementation, and documentation in alignment with customer expectations and statements of work.
- Customer Advisory: Build trust with customers by...
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