Backed by Antler.
About the role
Manage the customer experience from implementation and onboarding through ongoing adoption, support, and renewal. Build strong, trusted relationships with growers, farm managers, agricultural partners, and other project stakeholders.
What they're looking for
- Arable is seeking a Customer Success Manager to support growers and agricultural partners throughout Southern California
- Experience in customer success, account management, agricultural consulting, farm operations, irrigation management, agtech, or a related customer-facing role
- Strong familiarity with agriculture and the ability to communicate knowledgeably about irrigation and crop-management practices
- The ability to build credibility and trusted relationships with growers
- Strong communication, training, problem-solving, and organizational skills
- The ability to manage multiple customers, projects, stakeholders, and priorities.
More about this role
Candidates must be based in or near Riverside County or the San Bernardino/Victorville corridor and able to travel regularly throughout the Southern California territory, including Riverside, San Bernardino, and San Diego counties. Travel is required for customer visits, installations, training, troubleshooting, and field support, with periodic travel to Lodi.
Local familiarity with Southern California agriculture, irrigation practices, water-management challenges, and the region’s diverse cropping systems is strongly preferred.
Arable is seeking a Customer Success Manager to support growers and agricultural partners throughout Southern California.
This role is responsible for the overall customer experience—from initial implementation and field installation through training, ongoing support, product adoption, and long-term relationship management. You will work closely with customers to understand their operations, help them get meaningful value from Arable’s technology, and ensure they have a knowledgeable and responsive partner throughout the relationship.
The ideal candidate combines practical agricultural knowledge, customer success experience, technical aptitude, and strong...
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