Arena Club is a modern collectibles platform that reimagines how sports cards are traded and collected, bridging the gap between physical and digital worlds. Backed by M13.
About the role
We are seeking a Lifecycle Marketing Coordinator to join our retention team and own the day-to-day execution of our CRM and lifecycle marketing programs. Reporting to the Retention Manager, you will deploy campaigns that drive customer engagement, retention, and repeat purchases.
What they're looking for
- Bachelor’s degree in Marketing or a related field
- 1–2 years of hands-on experience in CRM, lifecycle marketing, or email marketing
- Exceptional proofreading and QA skills, with a track record of catching formatting errors, typos, or broken links before deployment
- Comfort navigating standard ESP and CRM platforms (Customer.io, Braze, Klaviyo, or similar tools)
- Solid understanding of email, push, and SMS marketing fundamentals, including A/B testing methodologies and rendering checks
- Basic HTML and CSS knowledge to make quick edits to email templates and troubleshoot layout issues
More about this role
Arena Club is building the number one digital marketplace for collectibles. We started by reinventing the hobby with the first-ever digital card show, and we are expanding into new categories so collectors can buy, sell, grade, and showcase everything they care about in one place. Spearheaded by 5x World Series Champion Derek Jeter and serial entrepreneur Brian Lee, our fully digital marketplace is grounded in trust, transparency, and fun, featuring grading and authentication, vaulting, and digital pack openings that let collectors build and display their collections in a personalized online showroom from anywhere in the world.
We are seeking a Lifecycle Marketing Coordinator to join our retention team and own the day-to-day execution of our CRM and lifecycle marketing programs. Reporting to the Retention Manager, you will deploy campaigns that drive customer engagement, retention, and repeat purchases.
This is a hands-on role for an early-career marketer looking to build deep expertise in email, push, and SMS marketing at a fast-growing collectibles platform. You will collaborate on strategy with the Retention Manager and ensure flawless, on-time execution across all retention...
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