Arketa is the new standard for modern booking software. Enjoy beautiful client checkout, marketing automations, and 24/7 support. Backed by Y Combinator.
About the role
We’re hiring our first Payroll Specialist to help build and scale payroll onboarding and support at Arketa. This is a unique opportunity to join at the ground floor of a new product area and play a critical role in shaping the customer experience from day one. You’ll work across onboarding, implementation, and ongoing support, helping customers successfully adopt payroll while navigating the complexity that comes with a fast-moving, early-stage environment.
What they're looking for
- 2+ years of experience supporting payroll, HR, accounting, or SaaS customers
- Experience working with payroll software such as Gusto, Paychex, ADP, Rippling, Homebase, QuickBooks Payroll, or similar platforms is preferred
- Knowledge of payroll fundamentals, including employee setup, payroll schedules, taxes, deductions, and year-end forms
- Strong customer service and communication skills
- Excellent attention to detail and organizational skills
- Ability to manage multiple customer conversations and priorities simultaneously
More about this role
Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses, whether online, in-person, or both.
With Arketa, studios can manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, run automated marketing, and launch fully branded apps and websites. We make it simple for founders to deliver a seamless, professional experience across every customer touchpoint. We've raised $15M in Series A funding and are growing quickly. It's a unique moment to join us. We're building a category-defining company in a fast-moving space, and we're looking for a leader who is excited to help shape what world-class partner support looks like in the wellness category.
We’re hiring our first Payroll Specialist to help build and scale payroll onboarding and support at Arketa. This is a unique opportunity to join at the ground floor of a new product area and play a critical role in shaping the customer experience from day one. You’ll work...
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