Arlo offers small and medium-sized businesses affordable health benefits. Backed by 8VC.
About the role
As a Sr. Underwriting Ops Associate, you will operate at the intersection of data science, underwriting operations, and sales operations. You will be responsible for the operational integrity of our underwriting process, ensuring that quotes generated by our data science models are supported by accurate inputs, sound risk judgment, and reliable execution.
What they're looking for
- Substantive experience in group health, stop-loss or employee benefits underwriting, gained through an underwriting, analytics, or operations role at a carrier, MGU, broker, or insurtech
- Strong proficiency in Excel, with the ability to structure analyses, build formula-driven models, and produce well-organized reporting
- Demonstrated attention to detail and the ability to identify subtle errors in numerical and written data - a core competency that will be assessed during the interview process
- Excellent internal communication skills, with the ability to work effectively across data science, sales operations, and health plan operations
- Comfort operating in an evolving environment where systems, processes, and tooling are actively being built
- Ability to query and analyze complex datasets independently using SQL, Python, or comparable tools
More about this role
Most of what makes American healthcare expensive isn’t medical care. It’s the machinery wrapped around it: middlemen taking a cut, fraud nobody stops, and billing systems designed to fight over payment instead of deliver care. The result is higher premiums, denied claims, surprise bills, and a system patients increasingly experience as adversarial.
Arlo is rebuilding health insurance for small businesses from first principles: making sure as much of every premium dollar as possible goes to care instead of getting absorbed by the system around it. We do that by identifying fraud earlier, steering members toward higher-quality and lower-cost care, automating operational overhead, and eliminating vendors whose business exists mostly to take a cut.
AI is the foundation that makes this work. We use it across underwriting, operations, clinical programs, and member experience to build an insurer that becomes more efficient as the technology improves.
We’re already operating at meaningful scale: profitable, hundreds of millions in premiums, tens of thousands of members covered, and growing quickly through brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General...
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