Startups · AI

Senior Customer Engineer, Federal

Armada · Washington, D.C., USA (Remote) · Remote

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About Armada

Armada’s platform combines connectivity, compute, and real-world AI to solve your toughest challenges right where your data is generated. Backed by Felicis and Lux.

About the role

The Customer Engineer plays a pivotal role in bridging the gap between technical expertise and sales acumen. This position requires a blend of technical knowledge and interpersonal skills to effectively communicate the value of complex technical solutions to potential clients. The Sales Engineer collaborates closely with the sales team to understand customer needs, provide technical demonstrations, and offer tailored solutions that address client requirements.

What they're looking for

  • U.S. citizenship and eligibility for a Secret or higher security clearance
  • Bachelor’s degree in Computer Science, Engineering, or related field, advanced degree is a plus
  • 5+ years proven experience in a pre-sales, sales engineering, or solution architecture role supporting technical products
  • Conceptual understanding of networking and connectivity fundamentals, including IP addressing, firewalls, SD-WAN, and satellite or cellular-based communication systems (e.g., Starlink, LTE/5G)
  • Familiarity with cloud platforms, virtualization or containerization technologies, and modern enterprise infrastructure
  • Proficiency in at least one core technical domain such as AI/ML infrastructure, connected devices, or data center systems (see Technical Focus Areas below)
More about this role

Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.

With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud.

Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.

The Customer Engineer plays a pivotal role in bridging the gap between technical expertise and sales acumen. This position...

Read the full posting on Armada's site ↗

S&M - Federal

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