Array Labs creates powerful, modular, and flexible radar systems designed for mass production — delivering greater capability and performance at a fraction of the cost of traditional approaches. Backed by Y Combinator.
About the role
As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.
What they're looking for
- 3+ years of experience in B2B Client Success roles, owning a book of strategic accounts and being responsible for client health, retention and revenue growth in the ballpark of $5+ million in ARR
- A proven track record of managing and expanding high-impact, strategic relationships, preferably within the financial sector
- Exceptional interpersonal skills with a track record of growing and retaining and growing accounts via excellent client service
- An entrepreneurial mindset and a willingness to take ownership of the success of your accounts
- Knowledge of the financial industry and an understanding of the unique growth opportunities and challenges facing financial institutions, Fintechs, and Credit Services Organizations is a plus!
- A belief that AI is reshaping work, you instinctively use it to accelerate everything you do
More about this role
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.
As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.
As a Client Success Manager at Array, you will create an unparalleled client experience by providing strategic partnership and tailored solutions for their book of accounts. You will drive revenue growth from Array’s existing accounts by building strong relationships and identifying ways to help clients achieve their goals via Array’s suite of products.
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