Array Labs creates powerful, modular, and flexible radar systems designed for mass production — delivering greater capability and performance at a fraction of the cost of traditional approaches. Backed by Y Combinator.
About the role
As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.
What they're looking for
- 5+ years of experience in payment operations, financial operations or payment infrastructure, including several years leading teams or functions
- Direct experience working for a payment facilitator, embedded-payments platform or vertical SaaS company with integrated payments
- Experience building or scaling payment operations in a high-growth, technology-driven environment
- Strong working knowledge of ACH and card-payment flows, including authorization, capture, funding, settlement, reconciliation, refunds, chargebacks and exceptions
- Experience managing payment incidents and complex client escalations, including triage, communications, root-cause analysis and corrective actions
- Demonstrated ability to design operational controls, procedures, reporting and audit evidence in partnership with Legal, Compliance and Risk
More about this role
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.
As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.
As the Director of Payment Operations, you will own the operating model, processes and controls required to deliver reliable, compliant and scalable payment capabilities across Array’s products. You will build and lead the function responsible for client payment onboarding and lifecycle management, transaction monitoring, settlement and reconciliation, disputes, payment incidents, and...
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