Generative AI Medical Writing Solution for Biotech, Life Sciences, Pharma & Medical Devices | Artos AI. Book a demo online. Backed by Y Combinator.
About the role
We’re looking for a Technical Solutions Engineer who brings a strong mix of DevOps, software engineering, and customer-facing skills to help customers deploy, operate, and scale Artos.
What they're looking for
- 5+ years of experience in solutions engineering, DevOps, SRE, platform engineering, software engineering, cloud infrastructure, or a similar technical role
- Strong hands-on experience with Kubernetes, Docker, Terraform, and cloud infrastructure
- Experience deploying and supporting production applications on AWS, Azure, or GCP
- Software engineering skills and the ability to debug application-level issues rather than treating the application as a black box
- Ability to work with and troubleshoot APIs, application services, integrations, logs, and distributed systems
- Ability to write and debug code or automation using TypeScript, Python, Bash, or similar languages
More about this role
At Artos, we build tools that help biopharma companies create and manage their R&D documentation in a fraction of the time. If you’re looking to join a team whose mission is to fundamentally change the way that drug development gets done, we’d love to talk to you.
We’re looking for a Technical Solutions Engineer who brings a strong mix of DevOps, software engineering, and customer-facing skills to help customers deploy, operate, and scale Artos.
You’ll troubleshoot across the full stack, from Kubernetes, cloud infrastructure, networking, and deployment configuration to the Artos platform itself. When something breaks, you’ll determine whether the problem lives in the customer’s environment, our application, or somewhere in between, then dig into the logs, configuration, infrastructure, and code to find the root cause.
You’ll work directly with customer engineering teams while partnering closely with Artos Engineering to reproduce issues, resolve bugs, and improve the reliability and supportability of the platform.
This is a great fit for someone who enjoys moving between infrastructure and application-level debugging and is equally comfortable working directly with customers to...
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