Maintain enterprise software with full visibility, control, and rollback. Backed by Y Combinator.
About the role
As a Partner Outcomes Specialist, you will drive the ongoing success of our client sites—from onboarding through go-live and beyond. You will partner closely with the Partner Outcomes Manager, lead implementation projects, manage client relationships, and serve as the liaison between our health system partners and Assemble’s product and engineering teams.
What they're looking for
- Deep mission alignment—driven to make healthcare better for the people who deliver and manage care
- At least 5 years of experience in healthcare, clinical practice, or healthcare technology implementation/customer success. This is a senior individual contributor role
- Clinical experience (nursing, respiratory therapy, allied health, etc.) preferred, but an active RN license is not required
- Proficiency with Epic or another major EHR preferred—whether as an end user, informaticist, analyst, or implementation specialist
- Excellent interpersonal skills—you quickly build trust with clinicians, nurse leaders, and technical stakeholders
- Ability to juggle multiple client relationships and projects without losing focus or details
More about this role
Type: Full-time
Travel: ~20–30% to client sites for onboarding and implementation
Assemble is the AI platform transforming healthcare administration. We help healthcare leaders automate administrative tasks, streamline workflows, and enhance team collaboration, all to improve patient care. Our close partnerships with nursing and operations leaders fuel our efforts to modernize how healthcare teams coordinate, make decisions, and support one another.
As a Partner Outcomes Specialist, you will drive the ongoing success of our client sites—from onboarding through go-live and beyond. You will partner closely with the Partner Outcomes Manager, lead implementation projects, manage client relationships, and serve as the liaison between our health system partners and Assemble’s product and engineering teams.
This opportunity is perfect for someone with clinical experience who has shifted toward health informatics or for a health IT implementation expert passionate about elevating hospital operations and clinical outcomes.
Lead onboarding and implementation for assigned client sites, from configuration to training, go-live, and ongoing support.
Deeply understand client clinical workflows...
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