Schedule, forecast, and manage human agents, BPO vendors, and AI agents in one platform. Trusted by Ramp, Canva, and HubSpot. Backed by NEA.
About the role
Assembled operates at the intersection of tens of millions of untrusted customer conversations annually, hundreds of thousands of support professionals, and the sensitive data and privileged access they need to get issues fixed.
More about this role
Assembled helps companies scale great customer support. As consumers, we’ve all been there. You need help, you’re stuck on hold or going in circles with an AI, and your problem still isn’t solved.
Behind great support is a complex operational problem: thousands of people and AI agents working across teams, time zones, and products as new problems emerge. Assembled gives support leaders the tools to manage that complexity, from AI agents that resolve customer issues to software that forecasts demand, builds schedules, and makes intraday adjustments.
More than 400 companies, including DoorDash, Salesforce, Stripe, and Sephora, trust Assembled . We've raised $71M from NEA, Emergence Capital, Stripe, and Basis Set Ventures and have offices in San Francisco, New York, and London.
Assembled operates at the intersection of tens of millions of untrusted customer conversations annually, hundreds of thousands of support professionals, and the sensitive data and privileged access they need to get issues fixed.
You'll lead application security across our SaaS and AI products as part of our infrastructure team within Engineering. Working directly with product managers and other engineers,...
Browse similar: Startup jobs