AssetWatch is a leader in proactive and predictive maintenance solutions, providing a rapidly deployable, end-to-end remote condition monitoring service. Backed by G2 Venture Partners.
About the role
This role leads a defined portion of Revenue Operations with wide latitude over priorities for critical post-sale initiatives. It partners with leadership to shape the operating model, define scalable processes, improve handoffs, strengthen data integrity, and support growth across products, service models, and customer lifecycle motions.
What they're looking for
- Lead the strategy, design, and continuous improvement of post-sale operational workflows from Implementation through renewals
- Partner with C4L and Revenue Operations leadership to define functional priorities, OKRs, operating principles, and long-term process direction for post-sale operations
- Identify process debt, ownership gaps, data risks, manual work, and scalability constraints affecting post-sale execution
- Translate business problems into process, reporting, automation, system, or ownership changes
- Manage and improve post-sales operational workflows, including Implementation, orders, subscriptions, renewals, upsells, Work Orders, service completion, billing readiness, and customer lifecycle changes
- Establish controls that improve data integrity, handoff accuracy, workflow visibility, exception management, and downstream reliability
More about this role
AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.
The opportunity
The Senior Manager, Post-Sales Revenue Operations leads the Revenue Operations function responsible for the systems, workflows, controls, and operational governance that support AssetWatch’s post-sale customer lifecycle from Implementation through renewals.
This role leads a defined portion of Revenue Operations with wide latitude over priorities for critical post-sale initiatives. It partners with leadership to shape the operating model, define scalable processes, improve handoffs, strengthen data integrity, and support growth across products, service models, and customer lifecycle motions.
The role supports multidisciplinary initiatives across Implementation, Support, Customer...
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