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Director of Agent Product Management, Mid-Market Accounts

Assort Health · San Francisco · Remote

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About Assort Health

AI voice agents for healthcare. Schedule, intake, triage, referrals, follow-up across 23+ specialties. 250M+ patient interactions. Live in weeks. Backed by Lightspeed and Menlo.

About the role

Lead and scale the APM and ASM teams serving Mid-Market customers, and own the hiring bar, team structure, and career development as volume grows. Own the Mid-Market launch process: standard scoping, templates, configuration approach, and time-to-launch targets. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 8 to 10 years across consulting, investment banking, or tech (ideally MBB, Goldman Sachs, JPMorgan, Morgan Stanley, Google, Amazon, or Meta), plus experience at a fast-growing tech company or startup
  • Strong product sense combined with real customer exposure. Product experience is a plus for this role as long as you have worked closely with customers
  • Experience building repeatable delivery or onboarding processes, along with the metrics and tooling behind them
  • Proven people leadership. You have hired, developed, and managed teams through rapid growth
  • Analytical rigor. You define which metrics matter, model capacity, and present portfolio-level insight to senior leadership
  • Experience building or implementing AI solutions, or using AI to build agents and systems
More about this role

Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to.

At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 285 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.

We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list!

Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.

Lead and scale the APM and ASM teams serving Mid-Market...

Read the full posting on Assort Health's site ↗

Deployment & Operations

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