From AI-powered capabilities to Frontier AI agents, Assured’s solutions power the entire claims lifecycle. Schedule a demo. Backed by Kleiner Perkins and ICONIQ.
About the role
Examine the full claim journey; FNOL intake, investigation, coverage evaluation, liability assessment, damages review, reserving, negotiation, settlement, and closure, identifying friction points and opportunities for automation. 🧠 Develop deep expertise in how claims decisions are made and supported by data
What they're looking for
- 💼 Prior experience working at a major carrier as a claims adjuster
- 👥 5+ years of people management experience, including supervising claims teams or organizations
- 🧾 Deep understanding of the end-to-end auto claims process within P&C
- 🔗 Experience working closely with product, engineering, data, and operational teams
- 🧠 Proven ability to assess complex workflows and identify high-impact improvements
- 🚀 Comfort owning ambiguous, high-leverage initiatives with measurable financial impact
More about this role
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.
At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.
The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.
Assured Insurance Technologies is seeking a Product SME to lead a comprehensive evaluation of the end-to-end auto claims process. This role will focus on understanding how claims move from First Notice of Loss (FNOL) through resolution, how decisions are made and documented, how data flows...
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