Startups · AI

Product SME - Commercial Property

Assured · Remote · Remote

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About Assured

From AI-powered capabilities to Frontier AI agents, Assured’s solutions power the entire claims lifecycle. Schedule a demo. Backed by Kleiner Perkins and ICONIQ.

About the role

You know Commercial Property claims from the inside: the incomplete information, the coverage questions, the contractor estimates that do not quite line up, the business owner waiting to reopen, and the judgment calls that do not fit neatly into a dropdown menu. Now imagine using that expertise to help build the technology that makes those decisions faster, clearer, and more consistent at scale.

What they're looking for

  • 🧾 Deep, hands-on Commercial Property claims experience, ideally as a field or desk adjuster, examiner, supervisor, or claims leader at a P&C carrier, TPA, MGA, or commercial property focused organization
  • 🏢 Strong knowledge of the full Commercial Property claim lifecycle: FNOL, investigation, coverage evaluation, damage assessment, scoping and estimating, restoration, business interruption, reserving, settlement, and closure
  • 📋 Sound judgment navigating complex coverage, documentation, vendor, and financial considerations in high-severity or large-loss claims
  • 🧠 A demonstrated ability to evaluate complex workflows, identify root causes, and distinguish meaningful improvements from cosmetic ones
  • 🚀 Comfort owning ambiguous, high-leverage work with significant operational and financial impact
  • 🤖 Curiosity about how automation and AI can improve claims workflows—paired with the judgment to know where human expertise, documentation, and controls still matter
More about this role

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

You know Commercial Property claims from the inside: the incomplete information, the coverage questions, the contractor estimates that do not quite line up, the business owner waiting to reopen, and the judgment calls that do not fit neatly into a dropdown menu. Now imagine using that...

Read the full posting on Assured's site ↗

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