From AI-powered capabilities to Frontier AI agents, Assured’s solutions power the entire claims lifecycle. Schedule a demo. Backed by Kleiner Perkins and ICONIQ.
About the role
🔍 Conduct an end-to-end review of the property claims lifecycle — Examine the full claim journey (FNOL intake, inspection, coverage evaluation, cause-of-loss determination, scope and estimate development, reserving, vendor coordination, settlement, and closure), identifying friction points and automation opportunities, and explaining how the decisions and data at each stage depend on one another.
What they're looking for
- 5+ years of hands-on P&C property claims experience, including field or desk adjusting at a major carrier, with credible responsibility for real adjudication decisions — not just adjacent exposure to claims
- A track record of assessing complex claims workflows and raw operational data, diagnosing root causes, and turning that into prioritized improvements with measurable effects on accuracy, cycle time, leakage, reserves, customer outcomes, or productivity
- Experience defining and defending practical standards for claim completeness, documentation quality, inspection/estimate accuracy, decision rationale, and core claims-data integrity, including relevant compliance or audit needs
- A demonstrated ability to find and structure high-value work on your own — when the role, inputs, or path aren't predefined, and without waiting for detailed direction
- Clear written and verbal communication: you can translate complex claims concepts into concise, usable frameworks for non-experts, and teach and advise Product and Engineering by earning credibility through evidence rather than formal authority
- Experience partnering with product, engineering, analytics/data, and claims or operational teams to turn domain expertise into workflows, requirements, reporting, automation, or product decisions
More about this role
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.
At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.
The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.
Assured Insurance Technologies modernizes insurance claims processing through software solutions for major insurers, addressing a sector that remains "highly manual, involving phone calls, faxes, and gut instinct."
We're looking for a hands-on property claims practitioner to own the...
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