Startups · AI

Senior Operations Manager, Enterprise Implementation and Accounts

Athelas · San Francisco Bay Area or Remote · Remote

← All jobs
About Athelas

Athelas is the AI-driven RCM, EHR, and ambient AI platform to grow your healthcare business. Backed by General Catalyst and Y Combinator.

About the role

As a Senior Operations Manager owning both Implementation and the Account lifecycle at Commure, you will play a pivotal role in our Operations team, focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, and Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics.

What they're looking for

  • 6+ years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
  • Comfortable working with data and proficiency in SQL + Excel
  • SQL is a big PLUS or robust analytical experience (ex. finance, consulting, etc)
  • Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things
  • Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience
  • Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
More about this role

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.

Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”

Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If...

Read the full posting on Athelas's site ↗

Operations

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.