Atlas Oncology Partners operates a value-based oncology enablement platform for community oncology practices. Backed by Flare Capital Partners.
About the role
As the Manager of Patient Engagement at Atlas Oncology Partners, you may be the first voice many patients hear, and you'll set the standard for everyone who follows you. This is a working manager role: roughly 80% hands-on telephonic outreach and 20% team leadership. You will carry your own outreach panel and enrollment targets while coaching a small team, building the playbook, and helping us scale patient engagement across new clinic sites.
What they're looking for
- Bachelors Degree in Healthcare Administration, Sales, or other relevant field preferred
- Minimum of 3-5 years of healthcare experience in care coordination, community health, patient engagement, customer service, or sales
- Prior experience as a team lead, supervisor, or senior/mentor-level individual contributor, formal people management experience preferred
- Proven success in a centralized contact center environment with a high volume of outbound communication preferred
- Comfort carrying a personal call volume and enrollment target alongside leadership responsibilities
- Strong aptitude for documentation, prior experience with a CRM platform is a plus
More about this role
Role: Patient Engagement Manager
Company: Atlas Oncology Partners
Position Type: Full-Time
Atlas is built for oncologists by oncologists. We provide practices with the staff, contracts, and tools they need to deliver whole-person care to their cancer patients. Our value-based approach to care delivery aligns incentives, offering patients better outcomes, payors guaranteed reduction in medical expense, and provider partners greater financial independence.
As the Manager of Patient Engagement at Atlas Oncology Partners, you may be the first voice many patients hear, and you'll set the standard for everyone who follows you. This is a working manager role: roughly 80% hands-on telephonic outreach and 20% team leadership. You will carry your own outreach panel and enrollment targets while coaching a small team, building the playbook, and helping us scale patient engagement across new clinic sites. You will start with one direct report and are expected to help grow, hire, and onboard the team as Atlas expands.
Above all, you're passionate about being a true partner to people living with cancer through every step of their care journey. You understand that a cancer diagnosis can be...
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