Atomicwork is the AI Workforce platform for IT — agentic ITSM & ESM that lets enterprises deploy, govern, and scale AI Coworkers alongside their people. Backed by Peak XV.
About the role
We launched in 2022 with a clear premise: ITSM needed to be rebuilt from the ground up for the AI era, not retrofitted with chatbots. While legacy platforms bolted on AI as an afterthought, we built Atom, our Universal AI Agent, as the foundation of the digital workplace experience. Atom predicts issues, automates resolutions, and delivers proactive support across chat, voice, and vision to keep employees productive.
What they're looking for
- 4–7 years of product marketing experience, B2B SaaS required, ITSM preferred
- Strong writing skills across technical and business audiences
- Proven experience building sales enablement that gets used
- Comfort with ambiguity and frequent context-switching
- Self-starter who doesn’t need a playbook for everything
- Only apply through official Atomicwork channels. We do not use third-party agencies or individuals who ask for payments in exchange for interviews or offer letters
More about this role
About the Role
Atomicwork is redefining enterprise IT with AI-native service management. Leading global enterprises use our platform to eliminate tickets, automate support, and make IT invisible.
We launched in 2022 with a clear premise: ITSM needed to be rebuilt from the ground up for the AI era, not retrofitted with chatbots. While legacy platforms bolted on AI as an afterthought, we built Atom, our Universal AI Agent, as the foundation of the digital workplace experience. Atom predicts issues, automates resolutions, and delivers proactive support across chat, voice, and vision to keep employees productive.
By September 2025, we secured strategic investment from Okta Ventures, bringing total funding to $40M from Storm Ventures, Z47 (formerly Matrix Partners), and 50+ CIOs and CTOs. Through deep partnerships with Microsoft and Okta, we’re embedding identity and AI at the core of enterprise service management.
We’re looking for a hands-on product marketer to help shape the future of AI-native ITSM. This is a high-ownership role. You’ll be equally comfortable staffing a trade show booth, building battle cards, and rewriting website copy. You’ll work closely with product, sales, and...
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