Backed by Initial Capital.
About the role
We are seeking a Senior Program Manager to own hardware issue management for anomalies found during lab testing, on the production floor, and in the field, from intake through verified closure. You’ll run the intake and triage process, own hardware issue tracking in Linear, and keep the record accurate as work progresses. This is a hands-on role based in the garage and test sites, in daily contact with the technicians, test operators, and field engineers who find problems and the engineers who resolve them.
What they're looking for
- Demonstrated ownership of an issue or defect management process end to end, from intake through triage to verified closure, in a hardware or physical product environment
- Experience administering an issue tracker, including workflow design, taxonomy and label structure, permissions, templates, and reporting views. Linear, Jira, or equivalent
- Experience migrating a team or organization onto a tracker or internal system, including data migration, cutover, and driving adoption
- Track record of driving cross-functional issues to closure against committed dates
- Working knowledge of structured problem solving, including 8D, 5-Why, fishbone, and root cause and corrective action, sufficient to judge whether an investigation is complete
- Experience working directly with technicians, test operators, or field service teams
More about this role
Atoms is building the machines that power the next era of progress.
Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We’re changing that.
Atoms builds Physical AI— real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive.
This work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don’t just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale.
We are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life.
If you want to work on hard problems with...
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