Attain helps food distributors boost revenue, digitize orders, manage invoices, and collect payments by offering stores a branded online experience to buy inventory from. Backed by Y Combinator.
About the role
The Ad Operations & Automation Lead is the technical subject matter expert within Client Services. You will own complex escalations, manage our offshore Ad Ops team, and drive enablement across CS, directly enabling client retention and revenue growth. Beyond day-to-day technical ownership, you’ll focus on scaling the quality and depth of service we deliver to clients through AI, automation, and process design, in close partnership with our Product team.
What they're looking for
- 4+ years in ad operations, programmatic, or digital media execution as the technical owner of campaigns or ad operations, including senior IC or manager experience
- Deep technical fluency—equally comfortable talking a client through a discrepancy report or advising on implementation strategy across DSPs, SSPs, PMPs, and ad servers
- Direct experience troubleshooting pixel/tag issues using browser dev tools, Charles, or similar, familiarity with HTML, JavaScript, and server-side or API-based integrations a plus
- Experience managing or working with offshore resources
- Clear communicator—can translate technical issues into plain language for CS, sellers, and clients, and write clear instructions for Product and Engineering
- Process-oriented: builds systems, not just solves one-off problems
More about this role
Built for consumers and companies, alike. In a world driven by data, we believe consumers and businesses can coexist. Our founders had a vision to empower consumers to leverage their greatest asset—their data—in exchange for modern financial services. Built with this vision in mind, our platform allows consumers to access savings tools, earned wages and rewards without cost or hidden fees. In exchange, they give permission to use their real-time data for research, insights and targeted advertising.
At Attain, your contribution will help us build a more equitable and efficient data sharing ecosystem—whether helping consumers access modern financial services or businesses leverage data to achieve better outcomes. You’ll have the opportunity to work directly with hands-on leaders and mission-driven individuals every day.
We are hiring this role to be based out of either Chicago, IL or New York, NY. At the moment, we are targeting candidates who are currently based in those markets. Thank you for understanding!
The Ad Operations & Automation Lead is the technical subject matter expert within Client Services. You will own complex escalations, manage our offshore Ad Ops team, and drive...
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