Learn more about Attentive—the SMS and email platform that brings your customer interactions to life with advanced AI. Backed by Sequoia and Sapphire.
About the role
As a Senior Corporate Security Operations Engineer you will help protect our workforce, corporate systems, identities, endpoints, SaaS applications, and business operations. This is a hands-on role spanning both Security Operations and Corporate Security, with a primary focus on incident response and security investigations.
What they're looking for
- Monitor and investigate alerts across identity, endpoint, SaaS, email, SIEM, and other security platforms
- Perform technical triage, determine severity and escalation paths, identify noisy detections or telemetry gaps, and partner with Security Engineering to improve detection and response quality
- Improve Security Operations through automation, scripting, integrations, dashboards, workflow improvements, alert enrichment, and evidence collection
- Participate in on-call rotation, maintain and improve incident response runbooks and playbooks, contribute to tabletop exercises, and help strengthen overall incident readiness
- Communicate clearly with technical and non-technical stakeholders, document investigations and risk decisions, and collaborate across Security, IT, Engineering, Legal, GRC, Procurement, Sales, and Customer Success
- 5+ years of experience in Security Operations, Incident Response, Corporate Security, Detection & Response, Security Engineering, or a related security discipline
More about this role
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups , Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces , and the Human Rights Campaign Foundation's Corporate Equality Index !
About the Role
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