Learn more about Attentive—the SMS and email platform that brings your customer interactions to life with advanced AI. Backed by Sequoia and Sapphire.
About the role
This is a high-impact, high-ownership role for someone who operates as both a systems thinker and hands-on builder. You will define how our ERP ecosystem—and its surrounding systems—scale with the business, while directly contributing to implementation.
What they're looking for
- Define and drive the end-to-end architecture of our NetSuite and financial system ecosystem
- Establish a multi-quarter architectural vision that balances flexibility, scalability, and operational simplicity
- Identify systemic risks and proactively evolve the platform to prevent future constraints—not just react to current needs
- Collaborate with business stakeholders to design solutions and deliver technical implementations that align with business objectives
- Set the standard for clean architecture, maintainable automation, and scalable system design
- Identify and aggressively reduce tech debt, redundant logic, and fragile implementations
More about this role
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups , Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces , and the Human Rights Campaign Foundation's Corporate Equality Index !
About the Role
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