Learn more about Attentive—the SMS and email platform that brings your customer interactions to life with advanced AI. Backed by Sequoia and Sapphire.
About the role
The Staff Software Engineer on the platform team will help set the technical direction for the compute and networking platform that underpins Attentive’s microservices architecture. The role involves building reusable cloud components, clear interfaces, and self-service tools that make infrastructure easier to use and safer to operate. You'll get competitive perks and benefits , from health & wellness to equity, to help you bring your best self to work. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Shape the technical direction and architecture of Attentive’s platform as part of the compute and networking team, partnering with engineering leaders to prioritize investments
- Partner closely with engineering teams to understand their workflows and pain points, and build platform software, APIs, and self-service tools that reduce friction and help them deliver reliable services faster
- Lead complex initiatives across teams, turning ambiguous requirements into designs, delivery plans, and measurable outcomes
- Evolve Kubernetes and networking infrastructure across multiple AWS accounts and networks to support growth, resilience, and efficient resource use
- Own and improve Infrastructure-as-Code orchestration and reusable cloud components, providing consistent interfaces and guardrails for consuming AWS services
- Diagnose complex production issues and drive lasting improvements to system design, observability, and operational practices
More about this role
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups , Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces , and the Human Rights Campaign Foundation's Corporate Equality Index !
About the Role
The...
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