Learn more about Attentive—the SMS and email platform that brings your customer interactions to life with advanced AI. Backed by Sequoia and Sapphire.
About the role
As a Strategic Account Director at Attentive, you will be instrumental in driving expansion and retention opportunities across Attentive’s Strategic customer base.
What they're looking for
- Engage with senior-level decision makers to identify and pursue opportunities for growth within New Vertical accounts
- Drive renewal conversations within these accounts and ensure successful commercial retention of these key customers
- Provide timely and accurate weekly forecasts
- Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
- Prepare and present data and trends to customers on usage and engagement of Attentive platform in order to compel customer to increase investment
- Manage customer inquiries related to commercial aspects of their Attentive agreement
More about this role
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups , Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces , and the Human Rights Campaign Foundation's Corporate Equality Index !
About the Role
As a...
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