The AI platform for PSAPs and ECCs. Aurelian supports telecommunicators before, during, and after every call so they can focus on real emergencies. Backed by NEA and Y Combinator.
About the role
Run the compliance program: Own SOC 2 and our alignment to the CJIS Security Policy (and FedRAMP/GovCloud as our gov pipeline grows). Own the artifacts that don't fully exist yet - subprocessor lists, data management and retention policies, incident response plans - and keep them current.
What they're looking for
- Fluent in the frameworks that matter to us: Direct experience with SOC 2 and hands-on familiarity with the CJIS Security Policy, NIST 800-53/800-171, or FedRAMP. Public-sector, GovCloud, or regulated-SaaS experience is a strong plus
- Comfortable in the cloud and in code: You can harden a cloud environment (Azure ideally), reason about IAM, encryption, network isolation, and logging, and automate controls and evidence with scripting and GRC tooling
- Credible in the room: You can face an auditor, a state CJIS Systems Officer, or a county CISO team and answer hard questions clearly — and translate the same material for our sales and implementation teams and our engineers
- High ownership, low ceremony: You see the gap, define the right thing to build, and drive it to done. You'd rather build a durable system than win an argument, and you're energized by being the person the whole company relies on for this
- Work authorization & CJIS eligibility: You must be authorized to work in the US without visa sponsorship, and — because of the data we handle — able to pass a state and national fingerprint-based background check for CJIS clearance
- To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date!
More about this role
Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need.
AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.
CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.
The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage...
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