The AI platform for PSAPs and ECCs. Aurelian supports telecommunicators before, during, and after every call so they can focus on real emergencies. Backed by NEA and Y Combinator.
About the role
You thrive on autonomy and constantly look for new areas we can improve. You have 4+ years of experience in infrastructure, platform, or backend engineering roles, ideally at companies where reliability and scale are serious challenges.
What they're looking for
- You thrive on autonomy and constantly look for new areas we can improve
- You have 4+ years of experience in infrastructure, platform, or backend engineering roles, ideally at companies where reliability and scale are serious challenges
- You are comfortable across areas of the stack from backend application code to cloud infrastructure
- You are excited by the challenges of building AI systems at scale
- To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date!
- We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we’d rather connect with you than miss the opportunity
More about this role
Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need.
AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.
CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.
The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage...
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