Step inside the world of self-driving freight, powered by the Aurora Driver. Delivering the benefits of self-driving technology safely, quickly, and broadly. Backed by Greylock, Index and Lightspeed.
About the role
Monitor day-to-day vendor operational performance against SOPs and commitments (uptime, recovery time, on-time delivery) and flag deviations promptly. Support resolution of active escalations, coordinating with category leads, Command Center, and field operations as needed. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- This role requires strong attention to detail, sound judgment on when to escalate, and the ability to operate effectively across a fast-moving, cross-functional environment
- Bachelor's degree in Business, Operations, Engineering, or a related field, or equivalent practical experience
- 5+ years of relevant experience in operations, performance monitoring, quality management, or a related field
- Strong attention to detail and data integrity, with experience maintaining scorecards or performance dashboards
- Demonstrated ability to identify and escalate operational risks in a timely, well-organized manner
- Effective communication skills across cross-functional and multi-level stakeholder groups
More about this role
Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.
The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.
At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn .
As the Staff Program Manager, Operational Quality, you monitor day-to-day operational performance against SOPs and operational commitments — uptime, recovery time, on-time delivery — across Aurora's operational ecosystem. You support escalation resolution, maintain scorecard data integrity, and flag emerging performance risk to leaders across Autonomous Operations.
This role requires strong attention to detail, sound judgment on when to escalate, and the ability to operate effectively across a fast-moving, cross-functional environment.
Monitor day-to-day vendor operational performance against SOPs and commitments (uptime, recovery time, on-time delivery) and flag deviations promptly.
Support...
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