Backed by High Alpha.
About the role
The Strategic Relationship Executive serves as the primary Account Manager for a portfolio of strategic accounts, with full ownership of retention, renewal, expansion, and account strategy. This role is accountable for driving long-term account value through proactive relationship management, revenue growth, and strategic partnership development.
What they're looking for
- Account Management: Act as the primary relationship owner for a defined portfolio of strategic accounts, prioritizing high-value and growth-oriented clients
- Complex Account Ownership: Manage complex client environments with multiple stakeholders and high-impact business outcomes
- Account Strategy: Lead all critical account meetings, including Quarterly Business Reviews (QBRs), internal alignments, recurring syncs, etc
- Revenue Forecasting: Forecast revenue and quota attainment on a monthly, quarterly, and annual basis
- Account Growth: Own renewals and the full expansion sales cycle from opportunity identification through close, in partnership with Sales as needed
- Post-Sales Ownership: Serve as the main point of contact immediately after a new deal is fully contracted (Kickoff Meetings, Internal Knowledge Transition, Onboarding, etc.)
More about this role
Position Summary
The Strategic Relationship Executive serves as the primary Account Manager for a portfolio of strategic accounts, with full ownership of retention, renewal, expansion, and account strategy. This role is accountable for driving long-term account value through proactive relationship management, revenue growth, and strategic partnership development.
The SRE serves as the primary point of contact following contract execution and leads all critical client interactions by leveraging cross-functional resources. Success in this role requires strong commercial acumen, executive presence, and the ability to identify and mitigate risk while driving measurable business outcomes.
Key Responsibilities
- Account Management: Act as the primary relationship owner for a defined portfolio of strategic accounts, prioritizing high-value and growth-oriented clients
- Complex Account Ownership: Manage complex client environments with multiple stakeholders and high-impact business outcomes
- Internal Collaboration: Utilize internal resources (Product Innovation, Client Success, Product Marketing, Executive) to manage account relationships, troubleshoot issues, and position Authenticx for...
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