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About the role
Design and optimize risk-based identity verification workflows using data-driven decisioning to balance approval rates, customer friction, and fraud loss. Evaluate and integrate third-party identity verification vendors; manage ongoing vendor performance, contracts, and roadmaps.
More about this role
The Manager, Identity Fraud Strategy owns the design and continuous optimization of Avant’s identity verification and authentication strategies. This role balances two competing priorities: minimizing fraud losses and reducing unnecessary friction in the customer experience. You will lead a team of fraud analytics professionals, partner closely with Avant’s Customer Identity and Access Management (CIAM) team, and serve as the strategic owner of identity proofing, account authentication, and account-takeover prevention.
Identity Verification Strategy
Design and optimize risk-based identity verification workflows using data-driven decisioning to balance approval rates, customer friction, and fraud loss.
Evaluate and integrate third-party identity verification vendors; manage ongoing vendor performance, contracts, and roadmaps.
Define and track key performance metrics (e.g., verification pass rates, false-positive rates, step-up conversion) to measure strategy effectiveness.
Authentication & Account-Takeover Prevention
Partner with Avant’s CIAM team to develop and refine account authentication policies, including multi-factor authentication, device trust, and step-up...
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