Startups · AI

Social Media and Customer Marketing Manager

Avarra · Hiring Remotely Across the US · Remote

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About Avarra

Boost sales performance with AI simulations. Avarra helps teams master discovery, objection handling & more, cutting ramp time from months to weeks. Backed by Lightspeed.

About the role

Our distribution runs "through" our customers instead of "to" them. Our CEO posts. Our AEs post. Our customers post. You are the person who makes that machine run. You also build the proof it runs on, which is the other half of this job. Customer marketing is that other half. The advisory board, the references and the case studies are what make any of the posting worth reading. You own both sides, and you will ghostwrite for executives while also building the advocacy program that supplies the stories.

What they're looking for

  • Three or more years across social and customer marketing at a B2B company, ideally one selling to sales or revenue teams
  • Real ghostwriting range. You can write a post that sounds like a specific person and be told it is not quite right without flinching
  • Experience getting a customer to say yes to a case study, a reference call or a quote, and then getting it through their legal or comms team
  • A strong ear for copy that does not sound like AI wrote it. No em-dashes, no "it's not X, it's Y", no corporate throat-clearing
  • Judgment about what is safe to publish. We do not overclaim numbers and we verify customer anecdotes before print
  • Comfort moving fast on a small team where you own the result, not just the draft
More about this role

Avarra is the AI experts platform for go to market. Our AI experts prep reps before calls, join them live, coach the follow-through, and greet buyers on your website.

We are building a future where AI enhances and extends the real people on a team. Agents are not humans, but they can make humans better.

We are backed by Lightspeed, whose portfolio includes Anthropic, Navan, Netskope, Wiz and Ramp. Our platform runs inside some of the largest companies in the US.

Our distribution runs "through" our customers instead of "to" them. Our CEO posts. Our AEs post. Our customers post. You are the person who makes that machine run. You also build the proof it runs on, which is the other half of this job.

Customer marketing is that other half. The advisory board, the references and the case studies are what make any of the posting worth reading. You own both sides, and you will ghostwrite for executives while also building the advocacy program that supplies the stories.

Most people are strong at one of these. We are looking for someone who wants to do both, because at our size they are the same job.

You report to the Head of Marketing. We expect to hire a VP of Marketing later this year, so...

Read the full posting on Avarra's site ↗

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