Outbound AI voice agents for the financial services industry. Backed by Y Combinator.
About the role
AviaryAI builds AI voice and SMS agents for credit unions and community banks. Our clients typically start with one use case. The platform runs five: onboarding, card activation, dormancy reactivation, early collections, and loan campaigns, with the same generative AI carrying each of those conversations over text as well as voice. You are the person who looks at a client running one and builds the case for the next three.
What they're looking for
- You have carried an expansion or renewal number and hit it. Net revenue retention, upsell quota, renewal rate, whatever your last company called it. Come ready to walk through the number, your attainment, and the two or three accounts that made the year
- You have sold into an existing relationship, which is its own skill. Asking a happy customer for more without making it feel like a shakedown is different from hunting. You have done it, you have been told no, and you have found the path to yes later
- You can read a performance report and turn it into a business case. Numbers in, proposal out. You are comfortable with a spreadsheet and comfortable presenting one
More about this role
This role owns growth inside the accounts we already have.
AviaryAI builds AI voice and SMS agents for credit unions and community banks. Our clients typically start with one use case. The platform runs five: onboarding, card activation, dormancy reactivation, early collections, and loan campaigns, with the same generative AI carrying each of those conversations over text as well as voice. You are the person who looks at a client running one and builds the case for the next three.
You are not hunting new logos and you are not running deployments. Our Account Executives bring in new institutions. Our Client Success and Deployment team makes what is live work. You sit between those two: you know every account well enough to see what it should be doing next, and you carry a number for getting it there.
You would report directly to our CEO.
Own expansion and renewal revenue across the client base. You carry a quota on growth from existing accounts. That includes new use cases, new channels, and the annual renewal conversation.
Know every account cold. Which use cases are live, how they are performing, who the sponsor is, when their budget cycle closes, what their board is pushing on...
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