Startups · AI

Staff Cloud Network Engineer

Aviatrix · Dallas, Texas, United States; Santa Clara, CA; United States · On-site

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About Aviatrix

One platform to contain breaches, stop data exfiltration, and encrypt every cloud crossing, under your keys. Trusted by 500+ Enterprises. Get a demo. Backed by General Catalyst, Insight and CRV.

About the role

As a Staff Cloud Network Engineer, you will be a part of Aviatrix's Customer Support team. This position is a critical organization as a part of our customers’ adoption of Aviatrix's enterprise multi-cloud Networking and Security Services Software. You'll guide our customers for quick and consistent adoption, accelerated integrations with our multi-cloud software products, and real-time support and strategy to ensure our customers are satisfied with Aviatrix's products.

What they're looking for

  • 8+ years of experience in customer success, technical support, resident engineer, network engineer, or similar customer-facing technical roles
  • Strong understanding of networking fundamentals, including:
  • BGP, OSPF
  • TCP/IP, DNS, NAT
  • IPsec VPN, SSL VPN
  • Network troubleshooting and packet flow analysis
More about this role

Aviatrix® is pioneering the Cloud Native Security Fabric — the architecture the Containment Era requires. The Cloud Native Security Fabric governs every workload communication path across every cloud, every VPC, every Kubernetes cluster, and every serverless function, from a single policy plane. One rule. Universal propagation. Enforced at the workload, not at a chokepoint. Trusted by more than 500 of the world's leading enterprises. For more information, visit aviatrix.ai .

As a Staff Cloud Network Engineer, you will be a part of Aviatrix's Customer Support team. This position is a critical organization as a part of our customers’ adoption of Aviatrix's enterprise multi-cloud Networking and Security Services Software.

You'll guide our customers for quick and consistent adoption, accelerated integrations with our multi-cloud software products, and real-time support and strategy to ensure our customers are satisfied with Aviatrix's products.

  • You will be a subject matter expert, serve as a technical escalation point for complex customer issues involving cloud networking, connectivity, security, and performance across multi-cloud environments.
  • Work closely with Sales, Solution...

Read the full posting on Aviatrix's site ↗

Customer Support

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