Avoca automates calls, online scheduling, faxes and e-referrals for radiology networks. Backed by Y Combinator.
About the role
We're hiring a Business Operations Manager to work directly with our leadership team. This is a generalist operator role: you'll work across whatever the company needs most, with a meaningful focus on new vertical expansion.
What they're looking for
- You've operated in environments where the answer wasn't handed to you — and you're better for it
- You're a structured thinker who can simplify genuinely complex problems
- You enjoy being in the field, talking to operators, and building real relationships, not just running analysis from a laptop
- You want to be in-office in NYC, surrounded by people who move fast and hold themselves to a high standard
More about this role
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
We're hiring a Business Operations Manager to work directly with our leadership team. This is a generalist operator role: you'll work across whatever the company needs most, with a meaningful focus on new vertical expansion.
At any given time, that might look like sizing a new market, running a design partner pilot with a PE-backed...
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