AI-native clearinghouse for insurance. Backed by Y Combinator.
About the role
We're looking for a Customer Success Engineer to help stand up and mature our customer success function. You'll be the primary point of contact for inbound customer questions, the operational backbone for GTM, and the driver of turning issues into repeatable systems.
What they're looking for
- Previous experience in support, solutions, customer success, or technical implementation at an API-first or developer-tools company is a strong plus
- Familiarity with the insurance, fintech, lending, or mobility space is a plus, but not required
More about this role
Axle is the insurance communication infrastructure for the age of AI. We make it easy for brands like Hertz, Avis, 1,200+ dealerships, Fortune 500 lenders, and their AI agents to securely connect to their users' insurance data in seconds.
The multi-trillion dollar insurance industry still relies on phone calls, paper forms, and outdated systems that are slow, error-prone, and easy to fake.
That's where Axle comes in. We bridge the gap between insurance and other industries through a universal API for insurance data, enabling our clients to make business decisions in seconds instead of hours while allowing consumers to unlock their most underutilized financial asset - insurance.
We are backed by leading investors including Y Combinator, Google's AI fund Gradient Ventures, and angels from companies like Plaid and Cox Automotive.
Our team is in-person 4 days a week in our Flatiron/NoMad office in NYC or in our West Midtown office in Atlanta.
For more details, check us out at https://axle.insure .
We're looking for a Customer Success Engineer to help stand up and mature our customer success function. You'll be the primary point of contact for inbound customer questions, the...
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