AI-native clearinghouse for insurance. Backed by Y Combinator.
About the role
As a Technical Account Manager at Axle, you'll play a pivotal role bridging technical solutions and customer success throughout the entire customer journey, from first conversation through full adoption. You'll collaborate closely with the Sales, Engineering, and Product teams to design and implement tailored solutions, from initial discovery and demos to integration, onboarding, and ongoing support. Your work will directly impact customer satisfaction, adoption, and Axle's growth trajectory.
What they're looking for
- 5+ years of experience in Technology Consulting, Solutions Engineering, Sales Engineering, or other customer-facing engineering roles
- Elite project management skills and proven ability to lead complex customer implementations, driving projects to completion while keeping stakeholders and internal teams aligned
- Strong customer-facing presence, even when working with challenging stakeholders
- Exceptional communication skills, with the ability to translate complex technical concepts for diverse audiences
- Strong problem-solving skills and creative thinking
- An insatiable curiosity — always asking why and eager to dig deep into how things work
More about this role
Axle is the insurance communication infrastructure for the age of AI. We make it easy for brands like Hertz, Avis, 1,200+ dealerships, Fortune 500 lenders, and their AI agents to securely connect to their users' insurance data in seconds.
The multi-trillion dollar insurance industry still relies on phone calls, paper forms, and outdated systems that are slow, error-prone, and easy to fake.
That's where Axle comes in. We bridge the gap between insurance and other industries through a universal API for insurance data, enabling our clients to make business decisions in seconds instead of hours while allowing consumers to unlock their most underutilized financial asset - insurance.
We are backed by leading investors including Y Combinator, Google's AI fund Gradient Ventures, and angels from companies like Plaid and Cox Automotive.
Our team is in-person 4 days a week in our Flatiron/NoMad office in NYC.
For more details, check us out at https://axle.insure .
As a Technical Account Manager at Axle, you'll play a pivotal role bridging technical solutions and customer success throughout the entire customer journey, from first conversation through full adoption. You'll collaborate closely...
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