AI-native clearinghouse for insurance. Backed by Y Combinator.
About the role
As a Technical Account Manager at Axle, you'll play a pivotal role bridging technical solutions and customer success for our Mortgage vertical. You will be hands-on with Mortgage Lenders throughout the entire customer journey, from initial conversations to full adoption and nurturing accounts. You'll collaborate closely with the Sales, Engineering, and Product teams to design and implement tailored solutions, deliver a world-class onboarding experience, and provide ongoing support.
What they're looking for
- 6+ years of experience in Solutions Engineering, Sales Engineering, Implementation, Customer Success or customer-facing engineering roles, preferably in the Fintech space
- Exceptional communicator, able to translate complex technical concepts for diverse audiences
- An insatiable desire to ask why and a love to dig deep into how things work
- Strong understanding of RESTful APIs, cloud services, and modern SaaS architecture
- Self-motivated, adaptable, and thrives in a fast-paced, innovative startup environment
- Bonus: Previous experience in insurance or related industries
More about this role
Axle is the AI-native clearinghouse for insurance. Our infrastructure and AI agents automate complex insurance workflows between carriers and third parties including insurance verification, monitoring, and policy updates.
The multi-trillion dollar insurance industry still relies on phone calls, paper forms, and outdated systems that are slow, error-prone, and easy to fake.
That’s where Axle comes in. We bridge the gap between insurance and other industries through an AI Native Clearinghouse for insurance, enabling our clients to make business decisions in seconds instead of hours while allowing consumers to unlock their most underutilized financial asset - insurance.
We are backed by leading investors including Y Combinator, Google’s AI fund Gradient Ventures, and angels from companies like Plaid and Cox Automotive.
Our team is in-person 4 days a week in our Flatiron/NoMad office in NYC.
For more details, check us out at https://axle.insure .
As a Technical Account Manager at Axle, you'll play a pivotal role bridging technical solutions and customer success for our Mortgage vertical. You will be hands-on with Mortgage Lenders throughout the entire customer journey, from initial...
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