The Axon Network connects people, devices, and apps to protect life in all regards From our TASER smart devices, to police body cameras, to our industry leading cloud based evidence management software, we are the world’s premier public safety company and... Backed by a16z and a16z speedrun.
About the role
As a Dedrone Professional Service Manager , you will ensure successful deployment and long-term success of Dedrone’s smart airspace security solutions, supporting customers ranging from law enforcement to enterprise clients. While some pre-sales engagement is expected (e.g., demos, configuration guidance, RFP support), your primary mission is post-sales execution —driving deployments, managing customer onboarding, and building sustainable UAS detection programs.
What they're looking for
- 3–5 years of experience in customer-facing roles (Professional Services, Field Engineering, Sales Engineering, Deployment)
- Direct experience deploying hardware/software solutions in complex operational environments
- Strong understanding of drone systems, airspace management, RF sensing, RADAR detection, and/or UAS/DFR programs
- Implementation of counter UAS programs
- Deep familiarity with IP networking, SNMP, DHCP, PoE, Linux CLI, and basic system administration
- Confident training presence, able to present technical workflows clearly to executives, end users, and technical teams alike
More about this role
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
As a Dedrone Professional Service Manager , you will ensure successful deployment and long-term success of Dedrone’s smart airspace security solutions, supporting customers ranging from law enforcement to enterprise clients. While some pre-sales engagement is expected (e.g., demos, configuration guidance, RFP support), your primary mission is post-sales execution —driving deployments, managing customer onboarding, and building sustainable UAS detection programs.
You will be the face of Axon/Dedrone during the most critical moments: program creation, technical training, stakeholder alignment, and live-field deployments. You’ll work closely with Axon Air...
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