The Axon Network connects people, devices, and apps to protect life in all regards From our TASER smart devices, to police body cameras, to our industry leading cloud based evidence management software, we are the world’s premier public safety company and... Backed by a16z and a16z speedrun.
About the role
Axon Community Connect enables public safety agencies to build voluntary, policy-based partnerships with businesses and community members. Through camera registration and secure camera integration, the program expands investigative reach and real-time situational awareness during critical incidents while maintaining privacy, transparency, and camera-owner control.
What they're looking for
- Experience managing complex, customer-facing work involving multiple stakeholders, dependencies, risks, competing priorities, and technical escalations
- Strong organizational, communication, and problem-solving skills, with the ability to maintain clear documentation, coordinate across teams, and drive issues through resolution
- Experience developing and improving workflows, playbooks, technical guidance, training materials, and knowledge resources that enable consistent execution
- Proficiency with CRM, project-management, and workflow tools such as Salesforce, Smartsheet, Jira, or similar platforms, as well as Microsoft Office and Google Workspace
- Analytical mindset, with the ability to use data and feedback to identify trends, surface risks, and improve operational performance
- Experience in public safety, SaaS, video technology, physical security technology, connected hardware, or a comparable technical environment is preferred
More about this role
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Axon Community Connect enables public safety agencies to build voluntary, policy-based partnerships with businesses and community members. Through camera registration and secure camera integration, the program expands investigative reach and real-time situational awareness during critical incidents while maintaining privacy, transparency, and camera-owner control.
As the PSO Program Manager, Community Connect, you will lead the operational health and scalable execution of the Community Connect program across Axon’s U.S. customer base and growing international footprint.
You will establish the operating discipline that enables Program Coordinators to deliver...
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