Navigating healthcare is hard. Imagine a health expert doing it for you — covered by insurance. Match with a Baba advocate for every healthcare journey. Backed by General Catalyst.
About the role
As a Healthcare Advocate at Baba, you will play a vital part in enhancing the healthcare experience for our clients. Using your care advocacy skills and experience, you’ll offer guidance and support to patients and their families—helping them access care, clarify provider instructions, connect with community resources, and reduce barriers to a healthier, more independent life. This is a remote, 1099 (contractor) role. You may choose part-time or full-time engagement.
What they're looking for
- Associate's or Bachelor's degree in Nursing, Social Work, Public Health, Health Administration, or a related healthcare field OR Certificate/Diploma in Practical Nursing (LVN/LPN)
- Active RN, LSW/LMSW/LCSW, CCM/ACM, CHW, LPN/LVN, or other relevant clinical or care management credential preferred
- 2+ years of experience in care navigation, patient advocacy, care management, case management, home health, discharge planning, utilization management, or clinical social work, preferably supporting older adults or Medicare populations
- Solid knowledge of Medicare rules, eligibility, benefit structures, claims, and appeals
- Deep understanding of Social Determinants of Health (SDOH) and experience working with diverse and underserved populations
- Empathy, patience, and strong communication skills— you can explain complex things simply
More about this role
Baba is seeking an experienced and compassionate Healthcare Advocate with Care Advocacy Experience to join our fast-growing care navigation and support team. If you're passionate about helping seniors, caregivers, and their families navigate the complexities of healthcare and aging, Baba is the place to make an impact with purpose.
Navigating health and aging is hard. Baba makes it easier by pairing each patient with a real human advocate team that supports them between visits.
Baba already helps seniors and caregivers manage appointments, billing questions, and complex healthcare decisions. You’ll plug into that existing infrastructure—so you can focus on supporting patients, not chasing no-shows or doing endless admin.
Baba is backed by top tier investors and supports thousands of families across assisted living, nursing homes, and at-home settings. www.callbaba.com
As a Healthcare Advocate at Baba, you will play a vital part in enhancing the healthcare experience for our clients. Using your care advocacy skills and experience, you’ll offer guidance and support to patients and their families—helping them access care, clarify provider instructions, connect with community...
Browse similar: Startup jobs · Remote jobs