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About the role
This role keeps Babylist Health’s billing operations moving and serves as the on-site anchor for our physical office. You’ll blend revenue cycle support — processing and routing critical billing documents accurately and on time — with the day-to-day of running the office. You’ll be the in-person point of contact, working closely with remote teammates and outside partners to keep people, paperwork, and place connected.
What they're looking for
- You can run the operational backbone of an office — sorting and routing mail and documents, uploading paperwork accurately, and keeping daily workflows on track
- You’re available on-site at our Severna Park, MD office, five days a week during standard business hours (EST) — you’re the in-person anchor for the office, so consistent presence is essential
- You’re detail-oriented and trustworthy with sensitive information — billing documents and confidential data pass through your hands, and accuracy and discretion are non-negotiable
- You’ve worked in administrative, operations, or office support roles — healthcare or insurance billing exposure is a plus, not a requirement
- You’re quick with digital document, mail, and call tools like Niko, Earth Class Mail, and Aircall — or a fast learner who’ll be fluent in weeks
- You’re a clear, kind communicator who keeps remote teammates and external partners in the loop
More about this role
What The Role Is
This role keeps Babylist Health’s billing operations moving and serves as the on-site anchor for our physical office. You’ll blend revenue cycle support — processing and routing critical billing documents accurately and on time — with the day-to-day of running the office. You’ll be the in-person point of contact, working closely with remote teammates and outside partners to keep people, paperwork, and place connected. It’s hybrid in title, but the on-site presence is real: you’re on-site at our Severna Park, MD office (just outside Baltimore) five days a week during business hours (EST). If you like being the dependable person who keeps things running and enjoy a mix of billing support and office ops, this is a strong fit.
Who You Are
- You can run the operational backbone of an office — sorting and routing mail and documents, uploading paperwork accurately, and keeping daily workflows on track.
- You’re available on-site at our Severna Park, MD office, five days a week during standard business hours (EST) — you’re the in-person anchor for the office, so consistent presence is essential.
- You’re detail-oriented and trustworthy with sensitive information — billing...
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